Features

Qefro combines AI Workspaces, a knowledge platform, business actions, and three AI experiences — Customer AI, Employee AI, and Admin Console — so organizations can answer questions, take secure actions, and govern access from one platform.

AI Workspaces

Per-team AI contexts
Isolated knowledge bases
Scoped business actions
Public & private workspaces
Owner / Admin / Member RBAC
Separate conversations & permissions

Knowledge Platform

PDF, DOCX, Markdown, TXT
Website crawler
OCR for scans & images
Multilingual (EN, AR, TA, HI+)
Hybrid BM25 + vector search
Source citations & refusal when unsure

Business Actions

Powered by Business Tools
REST & OpenAPI import
Encrypted API credentials
End-user identity via identify()
SSRF & DNS-pinned webhooks
Execution logs & schema validation

AI Experiences

Website widget (JWT auth)
Internal Portal for employees
WhatsApp (Growth+)
Voice STT/TTS in widget
WebSocket streaming
Handoff to human agents

AI Workspaces

The mental model of Qefro

Structure organizational AI by workspace — Customer Support, HR, IT, Sales, Finance, Engineering — each with its own knowledge, instructions, business actions, and permissions.

Customer Support

Policies, order lookups, tickets, and handoff.

HR

Handbooks, benefits, leave, and onboarding.

IT Helpdesk

Runbooks, access requests, and SOPs.

Sales Assistant

Product knowledge, CRM queries, and playbooks.

Finance

Policies, approvals, and internal procedures.

Engineering

Docs, APIs, incidents, and architecture notes.

Knowledge

Grounded answers from your content — in any language

Upload documents or crawl your site. Qefro chunks, embeds, and indexes automatically. Every workspace has its own isolated knowledge base. Answers cite sources and refuse when nothing relevant is found.

PDF & DOCX ingestion

Multilingual RAG

OCR for images & scans

Hybrid retrieval

Business Actions

AI that gets work done — not just answers questions

Powered by Business Tools. Import OpenAPI or configure REST endpoints for order lookup, booking, ticketing, CRM queries, or ERP reads. Credentials are encrypted; outbound calls use HTTPS with SSRF protections.

Customer Where is my order #4821?

AI calls Order API with user JWTLive tracking returned

Employee Create an IT ticket

AI calls Helpdesk APITicket created with context

Experiences

Configure once. Deploy everywhere.

One Admin Console for knowledge, actions, permissions, and branding — then deploy Customer AI on website and WhatsApp, and Employee AI on a branded Internal Portal.

End-user identity forwarding

Your app owns login. Forward identity with identify() so business actions run on behalf of signed-in users — passwords never touch Qefro.

widget.identify({
  id: user.id,
  email: user.email,
  auth: { mode: "jwt", token: userJwt }
});

Ready to deploy your company’s AI workspace?

Start free — no credit card required.

Start Free Book Demo