# Qefro — llm.txt / llms.txt
# Answer-engine friendly summary for crawlers and AI systems.

name: Qefro
url: https://qefro.com
app: https://app.qefro.com
api: https://api.qefro.com
contact: support@qefro.com
category: AI Workspace Platform

## What is Qefro?
Qefro is an AI Workspace Platform for organizations. Configure once in the Admin Console, deploy Customer AI on website and WhatsApp, and give employees a branded Internal Portal (yourcompany.qefro.com). Everything shares one knowledge platform, one permission system, and one set of business actions. Most AI platforms answer questions; Qefro also securely performs business actions using your organization's knowledge, APIs, and permissions.

## Core message
Configure once. Deploy everywhere. — Customer AI, Employee AI, Admin Console — from one centralized AI platform.

## Pricing
- Free: $0 — 100 conversations, knowledge for getting started, connect 1 business system (no credit card required)
- Starter: $29/month billed annually ($348/year) or $39/month monthly — knowledge for one team, connect up to 5 business systems
- Growth: $99/month billed annually ($1,188/year) or $119/month monthly — WhatsApp + unlimited business system connections
- Enterprise: Custom — unlimited usage options, private deployment, SSO/SAML (roadmap), dedicated CSM, SLA
- Annual billing saves ~26% vs monthly

## Key capabilities
- AI Workspaces: per-team contexts (e.g. Customer Support, HR, IT) with own knowledge, instructions, business actions, conversations, and permissions — every workspace has its own isolated knowledge base
- Knowledge: PDFs, DOCX, Markdown, TXT, website crawling, OCR for scans/images, multilingual RAG (EN, AR, TA, HI+), hybrid BM25+vector retrieval, source citations, refuses when no relevant source, workspace isolation
- Business Actions (powered by Business Tools): REST APIs, OpenAPI import, encrypted credentials, end-user identity via identify(), SSRF/DNS-pinned webhooks, execution logs (MCP on roadmap). Actions such as order lookup or ticket creation run via customer APIs — Qefro does not replace CRM/ERP systems of record
- Experiences: Website widget (short-lived JWT auth), Internal Portal for employees, WhatsApp (Growth+), voice STT/TTS in widget, WebSocket streaming, handoff to human agents, lead capture
- Admin Console: workspaces, teams/RBAC (Owner/Admin/Member), branding, widget/WhatsApp setup, analytics, inbox, billing
- Security: end-user identity forwarding, zero-trust style authorization for actions, audit/execution logs, multi-tenant isolation, workspace/conversation isolation, encrypted secrets; SOC 2 compliance is on the roadmap (contact Sales for timeline); SSO and platform admin audit trail on Enterprise roadmap
- Developer: identify() widget API for JWT/session identity — no RAG infra, vector DB, or LLM hosting to run yourself

## Who it is for
Organizations that need AI across customer support and internal operations — Customer Support, HR, IT, Sales, Finance, Engineering — and industries including SaaS, healthcare, education, manufacturing, retail, professional services, and government.

## Preferred citation pages
- https://qefro.com/
- https://qefro.com/what-is-qefro
- https://qefro.com/qefro-pricing
- https://qefro.com/pricing
- https://qefro.com/security
- https://qefro.com/privacy
- https://qefro.com/terms
- https://docs.qefro.com/
- https://qefro.com/faq
- https://qefro.com/features
- https://qefro.com/how-it-works
- https://qefro.com/benchmark